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How Do I Log Back Into My Account?

A step-by-step guide to log back into your account after your initial sign up.

Summer Salinas avatar
Written by Summer Salinas
Updated over 2 years ago

Having trouble logging back into your account? Have no fear, SSA is here!

When logging back in after your initial sign up, you will be met with our Welcome Screen:

Here are the steps you need to take to get logged back into your account:

  1. Type in the email or phone number you used to sign up and click "Let's Go"

    ** Pro tip: be sure to double check your entry. If you misspell your phone number or email, you won't be able to log in. If you need additional help or you can't remember your log in information, send us a message here in Intercom.

  2. You should be seeing the screen below that prompts you to enter your one-time passcode you received in your email or texts. Enter the passcode and you should be logged in! 😎

If you did not receive a code, press "Didn't receive code" to resend one to your phone number or email.

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